Question
Can't access my ticket. Want to add an update.
- Posted on August 7, 2023• Last validated on August 8, 2023
- DigitalOceanDigitalOcean AccountsDigitalOcean FunctionsUser Experience
Asked by d3698f5e0b684f04a383ab1ab79009
When I go to my account -> my tickets, the ticket I submitted (the one about Retroachievements, #07959922) doesn’t appear. When I click on closed tickets, then again on open tickets, it appears, and when I click on it, it can be seen for a split second and then an “Invalid page error” appears.
Just wanted to inform that Retroachievements changed its server. Its IP was 178.128.41.234 before, now it’s 165.232.42.21.
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This comment has been deleted
Hey @d3698f5e0b684f04a383ab1ab79009,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
I have asked our support team to check-in on your ticket #07959922. They will be able to help you further where we cannot! :)
Additionally, please explain what you wrote here in the ticket as well.
Hope that helps! - KFSys.