Question

Can't access to console, I don't have username or pw

Posted February 8, 2019 396 views
LAMP StackUbuntu 16.04

LAMP droplet just created but can’t access to console, I don’t know my credentials, username, pw. I didn’t get any email, with that info..

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1 answer

Hi there @omorales70d3925f017a31bf4c,

Sorry for the very delayed response here!

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

I’m hoping that you’ve now managed to get this resolved, but if not, please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Matt.

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