Question

Can't change email and no response in ticket

  • Posted August 2, 2017
  • Email

Hey guys I wrote a ticket but no response there whole day. Could somebody answer me please?

Subscribe
Share

Submit an answer
You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

I also cannot change my email. The one on file is incorrect. If the validation email goes to that one then I will never be able to access it. Support has not fixed my problem. It has been months and I cannot access my droplets.

I am also having this issue… No confirmation email is being sent…

Problem stil didn’t solved

i have no access to old email. that’s why i want to change it.

hansen thanks. Seems like i need to wait terrible time to get any answer.

yes, my email doesn’t change. I press Submit button but nothing happens.

Hi @advb66351d8a39fca8556e0682

This is community forum - meaning user-to-user support - so we cannot help you with tickets. It can take about 24 hours to get response - sometimes a little longer, sometimes less.

What do you mean by “Can’t change email” ? The email of the DigitalOcean account? If yes, then remember to confirm the validation email that you receive.