Can't get past Verification

Posted July 12, 2017 3k views

I paid $5 via Paypal to DO, with another $10 welcome credit I have a total of $15. When PayPal redirected me back to DO’s welcome page it won’t let me past Verification. I have no credit card and have only a UnionPay debit card, which isn’t accepted here. Does that mean I can’t create Droplets? The format of your Welcome page gives people the impression that it’s either Credit Card or Paypal. Please help.

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1 answer

Hi @sqlplus

Please create a ticket in Support via the control panel, since we (the community forum) don’t have access to billing or droplet, so we cannot help in specific cases like yours.