Can't login to the droplet and support doesn't answer already one day

October 11, 2017 737 views

Can't login in the droplet. Tried to access it via ssh client but I can't even connect to it. I tried with the web-based console - again can't connect. When I type the username and the password nothing happens. It just shows again the login Linux screen. When trying to SSH to my droplet's IP then it just times out. Nothing happens - can't even enter username to login.

I emailed support yesterday but no answer. Then posted ticket 4+ hours ago and now Google'd that it's suggested to post here for faster answers.

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