Question

Can't stop droplet

Hello. I want to stop my droplet (ip: 209.97.177.238 uri: droplets/103781342) but I can’t. I have used ON/OFF switch, power off button and Destroy button, but all they has no effects. I see this in “Network” secion in my broswer

https://cloud.digitalocean.com/api/v1/droplets/103781342/power_off {“error”:“hold”,“messages”:{“base”:[“Please contact support to complete this action.”]}}

Subscribe
Share

Submit an answer
You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hi friend, the response message gives you the answer you need – Please contact our Support for assistance, as the control event isn’t getting through to your Droplet so we’ll need to help you directly.