Question

Cancelled Spaces trial still being charged $5 a month

Posted February 3, 2018 1.3k views
Storage

Am I the only one who canceled the Spaces trial last December (before it ended) and am still being charged $5 a month? I have no spaces - all deleted. Says I have no Spaces when I go to the Spaces page. This month I’m told I need to go into Spaces settings to cancel! Why wasn’t I told this in December? or last month? I wonder how many people with larger bills than I have don’t even notice this…

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
2 answers

@william0e6e0bb4 thanks for letting us know. I’m going to email you right now with a few questions to see if we can figure out what may have happened.

I have exactly the same problem. Cancelled before trial ended, but got charged the next month.

Submit an Answer