cannot access and wrong IP the droplet

Posted August 25, 2020 575 views


we cannot access to droplet from ssh. We can access only from from DO panel but in this time the IP is wrong.

I need urgent help please

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Submit an Answer
5 answers

Hello, Can you access your droplet through console of your DO panel, sign in as user with elevated privileges, and execute the following command, please ?

sudo ip address

This command displays info concerning your network interfaces and IP addresses bound to them. Find your public IP address (usually on eth0). Try to ssh this address.

If you still cannot access your droplet, restart it and try to ssh again.

Is your current connection problem related to any actions you did on your droplet recently (e.g. operations on packages, firewall reconfiguration, etc.) ?

What is your droplet’s Linux distro ?

Hi, @pizzappch

Have you recently rebooted your droplet? Sometimes after a droplet some packages might get uninstalled and this is what I want to check with you.

If you access the console and execute ifconfig does everything looks okay to you? You should be able to see the eth0 network interface and lo as well. You can share the output of the command here so we can check it for you.