Cannot access dashboard or log in to wordpress site after installation

August 21, 2019 270 views
WordPress Ubuntu 18.04

I’ve just installed Wordpress 18.04 on my new droplet. After initial install over console, I tried to go and finish the setup of my new website by going to my domain but it doesn’t let me log in or accessing wp-admin. It tells me that the site returned no data and keeps redirecting me to the hello page of the wordpress site. Any thoughts?

1 Answer

Hello,

There are a few things that you could try doing:

  • Clear your browser cache and cookies or try using a different browser

  • Deactivate all of your Wordpress Plugins - you could try doing this by renaming your plugins folder to plugins_old for example

  • Delete your .htaccess file and upload a default one, you can get it from here: https://wordpress.org/support/article/htaccess/

  • Update your site and home URLs to match the exact domain or IP address that you are accessing the site from. You can do that by adding those lines in your wp-config file:

define('WP_HOME','http://yourdomain.com');
define('WP_SITEURL','http://yourdomain.com');

Hope that this helps!
Regards,
Bobby

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