Question

Cannot access dashboard or log in to wordpress site after installation

I’ve just installed Wordpress 18.04 on my new droplet. After initial install over console, I tried to go and finish the setup of my new website by going to my domain but it doesn’t let me log in or accessing wp-admin. It tells me that the site returned no data and keeps redirecting me to the hello page of the wordpress site. Any thoughts?


Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Hello,

There are a few things that you could try doing:

  • Clear your browser cache and cookies or try using a different browser

  • Deactivate all of your Wordpress Plugins - you could try doing this by renaming your plugins folder to plugins_old for example

  • Delete your .htaccess file and upload a default one, you can get it from here: https://wordpress.org/support/article/htaccess/

  • Update your site and home URLs to match the exact domain or IP address that you are accessing the site from. You can do that by adding those lines in your wp-config file:

define('WP_HOME','http://yourdomain.com');
define('WP_SITEURL','http://yourdomain.com');

Hope that this helps! Regards, Bobby