Question

Cannot access /var/www/domain directory through SFTP

Hello! First time working with DigitalOcean.
I have setup a droplet based on the LAMP one-click stack image. I have then followed part of this tutorial https://www.digitalocean.com/community/tutorials/how-to-install-linux-apache-mysql-php-lamp-stack-on-ubuntu-20-04 to setup a virtual host for my website.

Things were working fine and I was able to upload my files to var/www/domain through an ftp client. I connected using the public SSH key. Then I did other things including setting up MySQL and installing php extensions.
Afterwards whenever I try to access my files through SFTP, I get permission denied error when I enter /var/www/domain. I can still access other folders.

Note: I did not connect my custom domain yet, I disabled the default apache website instead.
Also, I am connecting with a non-root user.

Any idea where I should look?
Thanks

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alexdo
Site Moderator
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April 16, 2022

Hello there,

If you’re using your root user for SFTP you should not have issues accessing the directory and uploading files, same as per KFSys comment.

You can check our tutorial on How To Use SFTP to Securely Transfer Files with a Remote Server

https://www.digitalocean.com/community/tutorials/how-to-use-sftp-to-securely-transfer-files-with-a-remote-server

If you’re using FileZilla you can also check this article How to Transfer Files to Droplets With FileZilla

https://docs.digitalocean.com/products/droplets/how-to/transfer-files/

Hope that this helps!

KFSys
Site Moderator
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April 16, 2022

Hi @nestRay,

What user are you using to connect via SFTP? If you are using the root user there shouldn’t be a problem, however, if you are using another user that no longer has permission to access the folder maybe due to the phpMyAdmin installation could be a reason.

My suggestion is to try and use the root user for the SFTP or if you have a terminal, you can try and use SCP or RSYNC to transfer files between your Droplet and your Laptop.