Cannot connect Jetpack plugin in Wordpress. Error Details: The Jetpack server was unable to communicate with your site [HTTP 500].

October 14, 2016 3.4k views
WordPress Apache CMS LAMP Stack PHP Ubuntu 16.04

I have activated the jetpack plugin. Then it asks to connect a wordpress.com account to start using it. As I click the "Connect Jetpack" button, the following error comes up.

Error Details: The Jetpack server was unable to communicate with your site [HTTP 500]. Ask your web host if they allow connections from WordPress.com. If you need further assistance, contact Jetpack Support: http://jetpack.com/support/

I have tried disabling all the other plugins. It still doesn't work. I can access the xmlrpc.php file from the browser. You can visit my website here.

6 Answers
anindyaspaul October 14, 2016
Accepted Answer

I have resolved the issue by installing php7.0-xml and php7.0-xmlrpc.

For those who don't know the command, run

sudo apt-get install php7.0-xml php7.0-xmlrpc
sudo service apache2 restart 

Having the same problems, but installing the two php extensions hasn't solved them. Still getting a "SyntaxError: JSON Parse error: Unrecognized token '<'" error :/

Thank you!! This worked for me too.

Still can't get it work. click lampu sorot for my website

Yep, solution above doesn't work for me either.

Have another answer? Share your knowledge.