Cannot connect to internet

  • Posted September 28, 2014

I just started up a new Ubuntu 14.04 with docker droplet. I have not done anything but reset my root password. When I try to run apt-get update or ping, nothing happens. I have tried sshing with keys I have set up and that does not work either. I have tried power cycling. I even tried SSH through the IPv6 address with no result. Any ideas?


Submit an answer
You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Please submit a help desk ticket. Sounds like there was a issue with the droplet creation process.

As @romanparish said, send a ticket to Digital Ocean.

I just got a response: “Thank you for contacting us regarding this issue. It appears that the droplet had a network state with the hypervisor that wasn’t able to route properly. I have reset this, and the droplets are now reachable.”

please can you keep me informed

same here ^^