Cannot connect to my droplet IP Address via the web

My droplet is active. I can connect to my droplet via ssh. Accessing the droplet via the IP Address while typing the IP address in the browser gives “unable to connect”.

Can anybody explain to me what is going on?

Thanks, Gert

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Site Moderator
Site Moderator badge
January 22, 2024

Heya, @gertvanoss

The droplet seems to be up and running. Have you checked the status of your web-server, e.g Apache, Nginx?


Site Moderator
Site Moderator badge
January 19, 2024

Heya @gertvanoss,

I can see your Droplet is actually pinging so that is good, it means it’s working.

As for not being able to access it, is it possible that you recently updated/enabled your Firewall?

Anyway, you can enter your Droplet via the Recovery Console:

Once inside you can further investigate what’s going on.

Try DigitalOcean for free

Click below to sign up and get $200 of credit to try our products over 60 days!

Sign up

Featured on Community

Get our biweekly newsletter

Sign up for Infrastructure as a Newsletter.

Hollie's Hub for Good

Working on improving health and education, reducing inequality, and spurring economic growth? We'd like to help.

Become a contributor

Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.

Welcome to the developer cloud

DigitalOcean makes it simple to launch in the cloud and scale up as you grow — whether you're running one virtual machine or ten thousand.

Learn more
DigitalOcean Cloud Control Panel