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Question

Cannot enable bundled OwnCloud apps

Hi there! I just went through the one-click-install guide to set up an OwnCloud instance and am trying – unsuccesfully – to enable the bundled “Documents” app.

Here is my use path:

  • Click Apps/Apps from the nav bar
  • Click Productivity from the side pane
  • Click Enable under the Documents apps
  • See the button I just click changed from reading “Enable” to reading “Please wait…” then “Disable”
  • Thinking things should be installed, I click on Enabled in the side pane, but the “Documents” app is nowhere to be seen
  • Reading here and other places, I read that clearing my browser cache or restarting apache might help, so I did.

Still no dice. Not really sure how to trouble shoot or what logs to inspect or share here to help get me out of the pickle. Also pretty surprised this doesn’t just work out of the box, since these are apps that the docs say are supposed to come bundled with the install.

Any pointers?

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Brook Shelley • June 30, 2016

The OwnCloud log file is located at owncloud/data/owncloud.log. But you will also need to adjust the log levels using this reference: https://doc.owncloud.org/server/8.0/admin_manual/configuration_server/logging_configuration.html The level you want to use is: All Additionally, I would test in a different browser, and with the “private” mode of whichever browser you were testing with before.

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