Question

Cannot enter Promo Code

Posted July 23, 2013 17.1k views
I love your VPSs, I joined last week and I paid with Paypal and I have to say that it is the best vps I ve ever tried, so congratulations. One question, How do I apply the SSDCHP20(From Facebook) coupon to my account? I cannot see any option in "Billings". Is it true that you can only add it once you create your account, that you cannot apply a promocode later on? I am sorry for bothering you with this question but I am still a student and well, I am trying to save. (I am really happy with your prices.) Thanks for your time, best regards, Santiago
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3 answers
justinkim July 23, 2013
Promo codes are currently disabled. The support staff recommends that you open a ticket in a week or two to have your promo code manually processed.
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software.engineering3 August 15, 2014

I just searched about that and found from getspool digitalocean page that, promo code might be disabled if you are recurring customer. Some deals are only for new customers.

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alexdo January 6, 2021

Hello, all

If you navigate to your billing page you should be able to see a link which says Apply Promo Code.

In order to activate your package you need to get your personal unique code and also to add a valid payment method to your DigitalOcean’s account (credit/debit card) or add some funds using PayPal.

Please note that you have taken advantage of a different promo code at some prior point each account is only allowed to use one promo code during it’s lifetime.

Hope that this helps!
Regards,
Alex

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