Question

Cannot enter Promo Code

I love your VPSs, I joined last week and I paid with Paypal and I have to say that it is the best vps I ve ever tried, so congratulations.

One question, How do I apply the SSDCHP20(From Facebook) coupon to my account? I cannot see any option in “Billings”.

Is it true that you can only add it once you create your account, that you cannot apply a promocode later on? I am sorry for bothering you with this question but I am still a student and well, I am trying to save. (I am really happy with your prices.)

Thanks for your time, best regards, Santiago


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Hello, all

If you navigate to your billing page you should be able to see a link which says Apply Promo Code.

In order to activate your package you need to get your personal unique code and also to add a valid payment method to your DigitalOcean’s account (credit/debit card) or add some funds using PayPal.

Please note that you have taken advantage of a different promo code at some prior point each account is only allowed to use one promo code during it’s lifetime.

Hope that this helps! Regards, Alex

I just searched about that and found from getspool digitalocean page that, promo code might be disabled if you are recurring customer. Some deals are only for new customers.

Promo codes are currently disabled. The support staff recommends that you open a ticket in a week or two to have your promo code manually processed.