Cannot login to Support

I can’t login to Support portal to submit ticket,

Can check? My account is, thanks.

Show comments

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Hoo my goodnes, Digital Ocean is so good that I cant even connect with the support team to open a ticket

Try all of these way to request for support. And always received:


Thank you for reaching out to us. I’m sorry to hear that you’re having trouble with your mail server.

It looks like the email address you’re contacting us from isn’t associated with any DigitalOcean accounts. As a result, our ability to help is limited.

Is it possible for you to send us an email from the address associated with your account? You can send an email to and your request should be allocated a ticket number by our Support System.

We sincerely apologize for the inconvenience this may have caused.

Please do let us know if you have any additional questions

Best Regards, Conor Platform Support Specialist Don’t forget to check out our fantastic community articles!

Really SICK of support. explained very detail with screenshot and still nothing happen. And the PUBLIC from for support ?


We’re sorry you’re having trouble. If you ever encounter difficulty opening a ticket with our team we do have multiple options available:

  • As you attempted to you can open a ticket from the control panel.
  • You can open a ticket from the public form here without signing in.
  • You can email from the email address on your account