Question

Cannot open my site with example.com (my domain), cannot renew my certification (timeout)

This is a followup on my previous question that I haven’t been able to solve https://www.digitalocean.com/community/questions/cannot-access-my-server-properly

https://check-your-website.server-daten.de/?q=178.62.111.79

https://imgur.com/a/7lQMpEt cert failure

000-default.conf

<VirtualHost *:80>
        ServerAdmin webmaster@localhost

        ServerName codeandchill.net
        ServerAlias www.codeandchill.net

        DocumentRoot /var/www/html

        <Directory /var/www/html/>
            Options FollowSymLinks
            AllowOverride All
            Require all granted
        </Directory>

        ErrorLog ${APACHE_LOG_DIR}/error.log
        CustomLog ${APACHE_LOG_DIR}/access.log combined
RewriteEngine on
RewriteCond %{SERVER_NAME} =www.codeandchill.net [OR]
RewriteCond %{SERVER_NAME} =codeandchill.net
RewriteRule ^ https://%{SERVER_NAME}%{REQUEST_URI} [END,NE,R=permanent]
</VirtualHost>

I tried following the certbot but unfortunately I get a timeout for both domains (and I cannot access them), I cannot use codeandchill.net, but I have to use https://codeandchill.net


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Hey, @nikolamilovic

Thanks for providing the screenshot. The WordPress installation is indeed hosted in the /var/www/html directory.

I wanted to double check this with you because the usual setup will include to have one additional directory in the /var/www/html which will have the have the domain name as the name of the folder and the site files will be hosted there.

Have you tried to execute strace in order to further troubleshoot the issue? It is a powerful command line tool for debugging and trouble shooting programs in Unix-like operating systems such as Linux. It captures and records all system calls made by a process and the signals received by the process. It displays the name of each system call together with its arguments enclosed in a parenthesis and its return value to standard error; you can optionally redirect it to a file as well.

You can navigate to /var/www/html the directory and execute.

strace -vvv -s 10000 php index.php

To write the trace messages sent to standard error to a file, use the -o option. This means that only the command output is printed on the screen as shown below.

strace -o debug.txt php index.php

To look through the file, use cat command.

For additional information, see the strace man page.

man strace

Regards, Alex

Hello, @nikolamilovic

It seems like the site is taking too long to long. Have you tried restarting the Apache server? The server also might be running out of Apache workers to handle to requests and they simply build a queue and the request will be served when there is a free/spare worker to handle the process.

Regards, Alex