Still a bit a of Linux noob so I’m not sure what is happening. Friday we could not access our website or get intermittent connectivity to it. Today I cannot access either the site or SSH at all. I can log into the console and I checked UFW and everything seems to be in order there. I can ping the site and console into it but cannot SSH or pull it up on the web. Disk, memory, network, and CPU activity all seem normal but but for whatever reason the site will not come up. I tried reverting back to an older snapshot but the issue persists so I don’t think it is a software issue. I tried restarting SSH and Apache, rebooting, and disabling UFW all together but no dice. Anyone have any other suggestions? On NYC3 if that makes any difference. Thanks!
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Hello, @wconklin
Could you please let me know what is the exact output you receive when you try to ssh? You can also connect using the following command:
ssh -vvv root@IPaddr
This will give you a more verbose output which can help us to determinate what’s the exact issue here.
Let me know how it goes.
Regards, Alex
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and AI-native businesses
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Get started for free
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.