cant access console after setting up SSH

Hi, i cant access the “Access Control” on DigitalOcean after setting up SSH. It prompt me for my user and password. However i am able to access the server using PuTTY.

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It prompt me for my login user and password when using Access Control. How would i know the password if i am using SSH?

Why can’t you access it?

I’d suggest opening a ticket but before doing that please reboot the droplet first before contacting support.