Cant boot my droplet. Entering in to grub mode.
Please look into this matter its major issue. Suddenly my droplet crashed and cant access the website. Cant SSH into the server and when I access using console it's getting into grub mode.
I generated a ticket but nobody is helping. I will lose everything. Could you please ask your team to boot into the droplet and fix this or at least provide me SQL files of my databases;
My droplet IP address is 220.127.116.11