Question

Changed DNS and now www goes nowhere.

Posted August 9, 2014 2.4k views

Help. I changed the DNS to move my site from a Joomla setup with www on Dreamhost to a non-www WordPress setup here and now www.mental-health-matters.com goes nowhere. I can’t even ping it. I’m getting “Ping request could not find host www.mental-health-matters.com. Please check the name and try again.”

mental-health-matters.com resolves fine, but all my existing traffic is going to the www server. What do I need to do to fix this?

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

1 answer

Did you resolve this? You need to ensure you have a CNAME for www that points to mental-health-matters.com.

FYI, the site with the www is working fine from where I’m sitting in NJ.

Mike

Submit an Answer