My actual account is completely inaccessible.
Due to incorrect MX records I cannot receive the “Please verify that it’s you” e-mail that is typically sent to me (which is sent every time I log in, even though my IP doesn’t change).
If someone could contact me I can verify my identity so this can be resolved.
Thanks.
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Hi there,
In case anyone comes across this in the future, in our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)
Hope that helps!
- Bobby.
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