Question

Configure Helpy.io to use IMAP and Gmai

Hello,

Congrats for the new marketplace. Makes it easy for people like me to install helpful tools like Helpy. Unfortunately, IMAP do not seem to be functional out-of-the-box.

In the Settings: Email of Helpy, it seem a command is required to activate IMAP: IMAP will require run ‘rake helpy:mailman’. Also changes will require a restart of the rake task

How do I do that? In the console? Console tells me:

rake aborted!
No Rakefile found

Thank you


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@scottmiller thank you for getting back to me, can you please share sample configuration for mailman.cfg as /home/deploy/helpy/mailman.cfg is empty after initial config.

Hi @mladenjordanov sorry for the delay in response. This looks like a Postgres login problem. In the default configuration, the droplet expects the postgres username to be ‘deploy’ . Are you using a different user? If so, there is an option in Postgres.conf that allows a different username from the ubuntu user that is logged in. If you find and change this, you should be all set.

@scottmiller Can you check bellow attached, I managed to get mailman to fetch new messages but tickets aren’t created.

I, [2019-04-04T08:04:24.921698 #19825]  INFO -- : Mailman v0.7.3 started
I, [2019-04-04T08:04:24.921942 #19825]  INFO -- : IMAP receiver enabled (xxx@xxxxx@mail.xxxxxx).
I, [2019-04-04T08:04:24.970100 #19825]  INFO -- : Polling enabled. Checking every 60 seconds.
I, [2019-04-04T08:04:26.649965 #19825]  INFO -- : Got new message from 'xxxx@gmail.com' with subject 'Re: [xxxxx Support] #4-xxxxx'.
#<PG::ConnectionBad: fe_sendauth: no password supplied
I, [2019-04-04T08:05:28.683623 #19825]  INFO -- : Got new message from 'zzzzzz@gmail.com' with subject 'test'.
#<PG::ConnectionBad: fe_sendauth: no password supplied
code```

Any advice?