By rashagh22
I have two identical databases, one for staging and another for production, each on a separate droplet and I already added my IP to the “Inbound Rules” so I can connect. I was able to connect to the database using the uri that belongs to the production database, but failing to connect to the staging one. An important note here is that others are able to connect to both.
Any idea what could be causing this?
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
Hi @rashagh22,
Assume you are trying to access MongoDB Managed database cluster from your local machine. I will suggest you try again after removing and re-adding your local machine IP address in the database cluster trusted source.
To fetch local machine IP: https://whatismyipaddress.com/
If you are still not able to access the MongoDB cluster after the above step, please open a support case with DigitalOcean.
https://docs.digitalocean.com/support/
Regards, Rajkishore
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and AI-native businesses
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Start building today
From GPU-powered inference and Kubernetes to managed databases and storage, get everything you need to build, scale, and deploy intelligent applications.
