connection timed out issue

i am facing connection timed out issue while logging via ssh. i tried by resetting root password as well still there is the same issue. i have also checked the ssh service it is active.

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Hello @prakashmantaray,

You can check if the session timeout is set to a low value in the ssh config.

  1. sudo vi /etc/ssh/sshd_config

#ClientAliveInterval #ClientAliveCountMax

The ClientAliveInterval parameter specifies the time in seconds that the server will wait before sending a null packet to the client system to keep the connection alive.

ClientAliveInterval 1200

Once done, reload the OpenSSH daemon for the changes to come into effect.

  1. sudo systemctl reload sshd

We also have a tutorial on How to Troubleshoot SSH Connectivity Issues


Hi @prakashmantaray,

When do you receive the timeout? Does the system show you the login prompt ?

If you aren’t already using SSH keys to connect to your Droplet, I would like you to check these links:

Hope that helps you,

Sergio Turpín