i am facing connection timed out issue while logging via ssh. i tried by resetting root password as well still there is the same issue. i have also checked the ssh service it is active.
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You can check if the session timeout is set to a low value in the ssh config.
The ClientAliveInterval parameter specifies the time in seconds that the server will wait before sending a null packet to the client system to keep the connection alive.
Once done, reload the OpenSSH daemon for the changes to come into effect.
We also have a tutorial on How to Troubleshoot SSH Connectivity Issues
When do you receive the timeout? Does the system show you the login prompt ?
If you aren’t already using SSH keys to connect to your Droplet, I would like you to check these links:
How-to Add SSH Keys to New or Existing Droplets.
How to Upload an SSH Public Key to an Existing Droplet.
Hope that helps you,