Question
Connection timed out on Vodafone and some ISPs
- Posted on March 25, 2019
- DNSUbuntu 18.04
Asked by isreejesh
I’m facing this weird issue. my site techgyo.com doesn’t load on Vodafone network and but works on some others. Error: Connection timed out.
I’ve tried everything from switching from cloudflare DNS and moving to new server. Deactivating all plugins. Still no luck. Any solution?
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The best approach would be to perform a MTR from your machine towards your domain and if there’s a packet loss on their end, reach out to Vodafone directly so they can troubleshoot further. Also, sending them your public IP address might help them speed up troubleshooting. You precisely want to run a MTR towards your domain and not the ordinary traceroute.
For more information on setting up and running MTR (with the
--reportflag) you can refer to this article: https://www.digitalocean.com/community/tutorials/how-to-use-traceroute-and-mtr-to-diagnose-network-issuesSince nothing worked out. I decided to migrate the site to a new domain techmanthra.com. I really hope it doesn’t happen again
I suggested you run MTR instead of
traceroute, but the traceroute you linked to shows the traffic isn’t leaving your local network, which suggests there’s an issue with your Internet connection. You might want to give your ISP a call and ask them what might be going on.Also, I’ve noticed the web site is available on 3 different IPs which suggests there’s some kind of load balancing/throttling on your web server and there might be an additional issue with the load balancer related to traffic coming from specific IP ranges belonging to specific ISPs (such as Vodafone).