My droplets getting connection timeout while accessing at first with some Indonesian providers. While another providers can access my droplets normally.

I submit tickets to DO but still not getting respond. I tried to call the providers but the Customer Service not knowing about that kind of technical issues.

While I getting complain from my users, I still don’t know what I can do to solve this problem

Please help if you have any solution about this one

2 comments
  • Hello,
    I also have the same issue from 3 days ago and also getting worse today.
    Is there anyone already have the solution for this ?

  • Still trouble using this Indonesian provider to connect DigitalOcean in Singapore

    I think the trouble because of Singapore Internet Exchange

    But why every party not answering anything about this issue

    Really need help

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3 answers

Yeah , I also happened, some of my clients are also concerned about this. anyone can provide a solution?

timeout ping indihome provider in SGP Datacenter, but droplets in active.

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