Connection Timeout in Some Providers

Posted July 2, 2020 724 views

My droplets getting connection timeout while accessing at first with some Indonesian providers. While another providers can access my droplets normally.

I submit tickets to DO but still not getting respond. I tried to call the providers but the Customer Service not knowing about that kind of technical issues.

While I getting complain from my users, I still don’t know what I can do to solve this problem

Please help if you have any solution about this one

  • Hello,
    I also have the same issue from 3 days ago and also getting worse today.
    Is there anyone already have the solution for this ?

  • Still trouble using this Indonesian provider to connect DigitalOcean in Singapore

    I think the trouble because of Singapore Internet Exchange

    But why every party not answering anything about this issue

    Really need help

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3 answers

Yeah , I also happened, some of my clients are also concerned about this. anyone can provide a solution?

timeout ping indihome provider in SGP Datacenter, but droplets in active.