Question

Consistent Error 500 Issues

I have installed Plesk and paid for the upgrade. I have installed various domains and installed Wordpress on several of these and until now not had any issues. Today I installed a new domain. I installed Wordpress in Plesk. It said it was successful but then had Error 500 several times. I have been able to log in to Wordpress but it is dropping out every few actions and then having Error 500 again. I can’t find the reason and not sure how to fix it.

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Hi @getcreative,

You’ll need to check your error_log. The reasons behind 500 errors can be various from a syntanx error to something faulty with your code. You can look for these errors at the following place:

The following error can be found in the domain error log file /var/www/vhosts/example.com/logs/error_log

If there isn’t anything of use in that error_log, you’ll need to create a PHP error_log for your domain.

To do so, create a php.ini if you already don’t have one in your website’s document root and add the following line to it

error_log = /path/to/your/webroot/php_error.log

error_log is the PHP function that will tell the web server to output your logs to a new file.

/path/to/your/webroot/php_error.log is the path to your new log.

Make sure to replace /path/to/your/webroot with the actual path your domain uses.

Regards, KDSys