Couldn't login to console

August 11, 2017 3.6k views
DigitalOcean Logging

We couldn't login our droplet console. Already we have changed few times Root password.

If we key in correct password also, it showing password is incorrect.

2 Answers


When you create a new droplet without specifying a public key the username and password wil lbe sent to your email address.

You can login using putty on windows, enter your droplets IP address then user name which is usually root then copy your password and paste it on putty using right mouse button so you do not have to type the password by your self after the first login you are prompted to change the password so enter the new password twice then you will be connected to your droplet over ssh.

To login from console use the username as root and your new password.

Hope this helps.

Thank you for your answer, Already we have droplet, that time we didn't create SSH. Now we have created SSH with DSA but couldn't log in using putty. keep asking password, if we enter the password also the password is incorrect.

  • Try to reset the root password
    Do you have both keys public/private?

    • I tried, still asking password. Yes, we have the Public and Private key. Using Putty I used root as a username. got message " Server refused the username".
      I used another username also the same message.

Have another answer? Share your knowledge.