Question

Created droplet from snapshot. Now things don't work.

Posted May 25, 2018 1.2k views
DigitalOcean

I created a snapshot from my droplet and then created a new droplet from that snapshot. Then I transferred the domain. But that doesn’t work very well:

  • SSH and FTP seem to work correctly
  • Instead of my website I see only a directory content. That directory content contains one directory - some directory I uploaded separately from the rest of website. I also see one file. But that file is not hosted in the root directory of my server and I am puzzled where it comes from.
  • I use VirtualMin for management. I can login with Virtualmin with the login of a specific user. But when I try to login as root I am not recognized.

Does anyone have an idea what is happening here and what I should do?

2 comments
  • I found that it is running my domain from /var/www/html/ instead of /home/mydomain/

    It looks like something went wrong closing down the website before the snapshot

  • I attempted the doplet->snapshot->transfer->snapshot->droplet and nothing worked at all. Now my original droplets don’t function since I turned them back on to create the snapshots. I don’t even know where to begin looking for the cause of the problem. I’ve got a WordPress and Discourse 1-click droplet and neither are functioning anymore.

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2 answers

Where did you transfer the domain? Is it possible the new server isn’t properly setup?

I just used the “create droplet from snapshot” function of Digital Ocean. So the new server should have the same setup as the old one.

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