Hi, I just created my account But I do not see “Create team” in the dropdown on my user image
(not this community account, ofcourse, but in my control panel)
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
Solution is just to logout and log back in
This comment has been deleted
Hey @martinaarhof
At this point in time, we do not permit the creation and activation of team accounts with PayPal as a billing method. Rest assured, you can add a valid debit/credit card to create your team and then add PayPal as a payment option after activating your team.
If you’re still having issues after adding a valid credit card to your account, please open a support ticket and we’ll check it out!
Thank you, Sabrina
@zacharybk Hi Zach
The profile is JUST created (not my profile) so I cant see why it should be in bad standing. :)
Also, on my own profile I can create team, but I dont have added any creditcard information on it - But sure it asks me to add it when I create a team.
So why does the profile need a creditcard?
The profile in question is rp(at)dancompliance.com (screenshot of the dropdown https://imgur.com/a/5b65eww)
Hi martinaarhof -
The full explanation of how to create a team can be found in our Product Documentation here - https://www.digitalocean.com/docs/accounts/teams/create/
There are a few key steps to take into account:
In your case, I see that you had created and then removed a team account. On our Cloud Control Panel, if you’re not seeing the account dropdown by clicking on the arrow on the top right, next to your avatar, please share a screenshot of what you see in your dropdown. You can share it here (make sure to obfuscate an PII) or open a support ticket directly.
Thanks, Zach