Creating droplet from snapshot doesn't seem to work.

I have a droplet running Ubuntu 14.04 x64 on NYC2. I would like to transfer that droplet to SFO1.

I found this very informative guide on how to do so and then followed each step:

Basically, I shut down my NYC2 server. Created a snapshot of it then transferred that snapshot over to SFO1 region using the Images tab in my dashboard.

I then spun up a droplet on SFO1 using the snapshot I had just transfered to SFO1. However, it doesn’t seem like anything from my original droplet is on the new server? I had installed Apache2, Tomcat, Murmer, SVN Server, Htop and several other tools on my server on NYC2. None of them are in my droplet on SFO1.

Maybe I’m misunderstanding what the term snapshot means?


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I thought I had the same problem right now. But when I tried a second time, I realise that I forgot to click ont the snapshot name. The control panel UI is quite confusing, just because a rectangle with your snapshot name appears (especially if it’s the only snapshot you’ve created) doesn’t mean it’s selected. It’s not obvious it’s a button that needs to be clicked. One has to click on it and it becomes highlighted in blue to show it has been selected.

Hope it helps.

This is strange. A snapshot is a complete copy of your disk image. I recommend you open a ticket with our support team so they can investigate.