Report this

What is the reason for this report?

Creating droplet from snapshot doesn't work

Posted on August 1, 2018

The tutorial about transferring ownership of a droplet is very straightforward but I am having trouble getting it to work. I have two droplets: WordPress and Discord. I want to transfer the droplets to a team account so more people can have access to them. I made a snapshot or each droplet and successfully transferred them to the team. When I create a droplet from the snapshots, they run, I get the welcome email with the new IP address and password, and I SSH into them.

For the Wordpress droplet I get a message saying the WordPress site has successfully started. I go to the IP address in a browser and it always times out so I can’t see what the problem is.

The Discourse droplet doesn’t even appear to function as when I SSH into it I get a regular Ubuntu prompt and nothing mentioning discord.

I’d really like to get these up and running under the team account but I’m stuck.



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hello friend!

Wordpress timing out sounds like it may be redirecting to the URL configured in it’s database, and then timing out due to DNS cache not being refreshed on your system or resolvers, as you noted in the other comment.

As for Discourse, SSH in and try this:

cd /var/discourse ./launcher rebuild app

It will take a few minutes.

Kind Regards, Jarland

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.