Credentials for GoDaddy SSL management plan

We got a GoDaddy plan to handle the SSL certification, but we cannot find what they ask us to provide. They are asking for the Control Panel URL, the Username and the Password. For username and Password, I have provided root and a password I use to login on Recovery Console. I have also provided the SSH key that we have setup on the droplet. The only thing we can seen to get to provide then is the control panel URL.

Where and how would I be able to get this?

Our droplet is running Ubuntu 22.04 (LTS) x64, in case it is relevant.

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July 6, 2023


As already mentioned it is not recommended to give away your root username/password to third-parties.

If GoDaddy provides a free SSL Certificate you can use it, no issues about that, but if you’re running a plain Ubuntu 22.04 droplet the way the SSL will be installed is via ssh by simply uploading the SSL files and then tweak the web-server config.

You can also use Let’s Encrypt as an alternative:

Hope that this helps!

Site Moderator
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July 4, 2023

Hey @lintzmaia,

Your Droplet wouldn’t have a control Panel of itself unless you have installed one.

They want to install the SSL through a control panel however if you have an Ubuntu server without one, they’ll need to install it on the Droplet directly. This means they will need to SSH, configure it and configure your web service. I didn’t know GoDaddy offered such a service, to be honest.

As a general rule, it’s not recommended to give root access to anyone but yourself.

Anyway, if you find that difficult, you can always use certbot - Let’s Encrypt to have your SSL generated.

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