Question

Credit charged on personal account but droplet are in team account

Hi, I have an account on digitalocean and it is member of team-account. The droplets were created within the team-account but I have loaded the credit on personal account. Now I find myself with credit where droplets don’t reside. There is a way to change the owner of the droplets or transfer them to the account where there is credit or make sure that they use the credit loaded in the main account.

Thanks. Greetings


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Hey @amarocanaja,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue!

https://www.digitalocean.com/support/

Hope that helps! Alex