Custom Images URL upload not working

I have created a .RAW file from a KVM Machine that I am trying to get uploaded as a custom image.

The Size is 55GB

I have tried to have the URL Upload from my own web server, but it never completes.

I then REad that the URL upload is limited to 3GB. and that I should upload it to Spaces, and then use the SPACES URL to import it into Custom Images.

I try to do this and it shows up as Pending after about 40 minutes or so it just disappears. I have no idea how to get my .RAW file into the Custom Images, and begining to think that this feature does not function as expected.

Basically I am needing to spin up a few Droplet now from this image, and have a way to use this feature for Disaster Recovery in the future.

Any feedback on this is greatly appreciated. I have opened a Ticket (well actually 2) yesterday and today, but have had no responses.


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Not a single answer of DO on this? Having the same issue, tryed both URL and Browser upload, show pending, then disappears!

Same issue here both with a 78GB and a 39GB image. Opened a ticket but now response yet.

Hi Ron

I am having the same problem trying to upload an image from my public ftp server. It shows as pending for a while and then disappears. Did you ever find a resolution to this?

Thanks Kevin