Join 1M+ other developers and:
- Get help and share knowledge in Q&A
- Subscribe to topics of interest
- Get courses & tools that help you grow as a developer or small business owner
Customer queries not being answered?
Hello Account Manager,
Since I’m a new customer I would like to know whether Digital Ocean provides support at least though “Ask Questions” channel? I’m not seeing any kind of answers or responses from Digital Ocean team members? Or am I missing anything here? Even I file a ticket I get response after a week or so. Is this the way Digital Ocean provides support for the their customers? If you can provide answers to this, I would like to make a decision whether I can stay with your plan or not?
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.×