Question

Cyberduck login issue: "Exhausted available authentication method. Please contact your web hosting service provider for assistance

Posted November 4, 2019 1.6k views
ApacheFAQ

Hi,

I tried logging in to Cyberduck today and after the very first try it gives me this error: “Exhausted available authentication method. Please contact your web hosting service provider for assistance”.

It has never happened before. And even if by accident I entered the wrong login info, it shouldn’t happen on the first try.

I use ServerPilot but they have access to the login info. I am assuming maybe somebody tried to hack in but my passwords are strong so it locked out.

My question is, what do I need to do to gain access? Would I need to contact Digital Ocean or is it something I need to do within my DO droplet?

Thank you very much in advance.

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
1 answer
Show answer This answer has been marked as resolved by saeeddarabi.
Submit an Answer