Digital Ocean Cost me $19 for VPS having 512MB RAM and 20GB Disc Space. Does anyone know why?

March 3, 2016 2.3k views
Billing
F9ffa0d76ecbc27e913a1fa1a4869218709dc3d8
By:
Ibrar

Cost for this machine by digitalocean is only $5 Per Month. But they charged me $19. How is that possible?

1 comment
  • TechKat March 4, 2016

    We need to rule out some probable reasons:-

    • Are you using Floating IPs?
    • Are you exceeding your 1TB Bandwidth allowance?
    • Are you in a country where VAT is mandatory?
    • Using Backups?

    A lot of this information should show in your invoice.

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1 Answer
AndrewTheTechie MOD March 3, 2016

Hey there,

Sorry to hear you're having some issues with billing! For us to be able to help best on this, please open a support ticket from your account at cloud.digitalocean.com/support

Andrew
DigitalOcean Support

Reply
  • Ibrar March 3, 2016

    Yes i have opened a session. But they are very slow. They take atleast 15 Minutes for a single reply thats why i came here to know.

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