did not send the requisite email with password details etc for the first time creation.

Can you check your spam/junk folders, because that happens sometimes too.

Hi jamonakes,

If it’s not in your spam folder, most probably you’ve set for SPAM e-mails to be rejected. You should be able to reconfigure this from your webmail.

Alternatively, if you are using a free mail service, it’s possible your vendor is actually blocking the message, you can try changing the E-mail address in your control panel to gmail or something else.

Kind regards,
Kalin D.

Hi KFSys,

I checked the letter of ink. But still could not find the mail. Can you please help me?