I have been trying to activate my account all day. They asked for the required identification, which I provided, but the admin answered my ticket without first reading my message. It took approximately 3-4 hours for every answer. Here is the screenshot of the conversation:
I woke up in the middle of the night to get a new droplet up and running after the second Networking Disabled incident in a week. I've spent the last 3 hours waiting for a response
I've been waiting for over 6 hours!!!!!!!!!!!
and still waiting: https://cloud.digitalocean.com/support/tickets/1197233