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There was a realtime chatroom for DigitalOcean somewhere. Now I forgot where it is. Anyone knows?
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It was on freenode irc. channel #digitalocean
It looks like its still available they just don't advertise it anymore. Maybe its an unofficial channel now.
If you don't have an irc client you can use https://webchat.freenode.net/
The channel is considered unofficial now as you guessed. It is still available but it is less likely you'll find staff members there at most times.
Thank you vps! Exactly what I am looking for!