Digitalocean Droplet Droplet Web Console Error: Timed out while waiting for handshake

I’ve recently installed the console agent as instructed by digitalocean. However when i tried to use it, it shows error time out while waiting for handshake, anyone face this issue?

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Add to your whitelist as well as The web console for the droplet is definitely affected by firewalls restricting SSH on port 22. I had the exact same issues using the DigitalOcean built in firewall and cured it by adding these 2 IP address for SSH on port 22. We definitely need a list from DigitalOcean as the Conssole IP address changes after reboot or poweroffs.

I found if you allow the following subnets to connect to ssh then the Droplet Console seems to work. The subnets are registered to D.O. and

So the commands for ufw would be:

sudo ufw allow from to any port 22

sudo ufw allow from to any port 22

Also on the Access screen of your droplet there is a box that says “Log in as root”. Change this to your username. Don’t leave as root unless you have allowed root login in the ssh server config file as it wont let you in.

I’m getting the same error. And while checking a UFW log I noticed that there were rejected connections from DigitalOcean should show us a list of IPs from where access should be allowed.