DigitalOcean not sending verification email. Why?

Posted August 24, 2019 2.5k views


I need to create DO account with my email. But, DO not sending email. It is second day, which I wait for verification. I need help. I also created ticket, but I didnt get response.

ticket number: 02910817

edited by MattIPv4
1 comment
  • Same here.
    I created my first droplet 4 days ago, didn’t get an email.
    Submitted a ticket 2 days ago, got verification of the ticket, but still no email.
    I DID get a welcome aboard email.

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1 answer

Hi there @alishka,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

I have asked our amazing support team to check-in on your ticket. They will be able to help you further where we cannot! :)

Hope that helps!
- Matt.