DNS and Nameservers

Posted June 24, 2018 3.7k views

I have a domain with NameSilo and the Name Servers point over to my KnowHost account. Inside of WHM I have been managing my DNS zone file.

Now I have added a record for the subdomain and that has an IP address that points over to Digital Ocean.

The website I installed at that subdomain works fine. However, I need it to be able to send emails so I signed up for Elastic Mail and added all of the necessary records for this subdomain right in Digital Ocean. Every single one of the checks failed....


Digital Ocean is telling me “You need to update your nameservers with your domain registrar for the records below to take effect.”

So where do I create and manage DNS records for a subdomain??

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1 answer

As you manage your DNS via WHM in your KnowHost account - You will need to update the records their accordingly.

If you would like to manage your DNS within the DigitalOcean Network Management Dashboard you will need to update the name server settings for the domain to ns1/ns2/ or you can follow this link to create your own vanity name servers

** please not this will remove the ability to edit DNS records in your WHM account.

by Pablo Carranza
Learn how to create vanity or branded nameservers with your Droplets.