Question

DNS does not work / DNS query does not return IP of my droplet

  • Posted May 5, 2020
  • DNS

Hi Guys,

I have configured below entires at my domain name provider. ( I had to configure direct IPs, since they do not allow to enter hostnames like ns1.digitalocean.com)

domain.com IP domain.com IP domain.com IP


$ORIGIN domain.com. $TTL 1800 domain.com. IN SOA ns1.digitalocean.com. hostmaster.domain.com. 1588694221 10800 3600 604800 1800 domain.com. 500 IN NS ns1.digitalocean.com. domain.com. 500 IN NS ns2.digitalocean.com. domain.com. 500 IN NS ns3.digitalocean.com. domain.com. 300 IN A IP

1) When I try to access the application trough browser, below is the response

Error 1001 Ray ID: 58e4891e7939dcba • 2020-05-04 19:12:50 UTC DNS resolution error Most likely: if the owner just signed up for Cloudflare it can take a few minutes for the website’s information to be distributed to our global network.

Less likely: something is wrong with this site’s configuration. Usually this happens when accounts have been signed up with a partner organization (e.g., a hosting provider) and the provider’s DNS fails. Cloudflare Ray ID: 58e4891e7b65cc30 • Your IP: IP • Performance & security by Cloudflare

**2) **when I try to ping my domain I get the below response. ( here domain.com resolved to an IP ns2.digitalocen.com but not to my droplet.

ping domain.com 64 bytes from IP: icmp_seq=0 ttl=56 time=7.100 ms

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I have a similar issue

Hello, @dim912

Could you please confirm if you’re experiencing the issue? The site seems to be loading okay tested from my end.

All DNS changes might take up to 48 hours in order to fully update. This is due to ISP DNS cache and general DNS propagating as well. This usually happens a lot faster but will still take at least few hours to fully update.

You can monitor the DNS propagation with any website like https://www.whatsmydns.net/ just select the desired record type A or MX and then click the Search button. It will show you a DNS record check from various points around the world. This will help you to see if there is a DNS misconfiguration or if it’s just the DNS slowly updating.

Let me know how it goes.

Regards, Alex