Question

DNS issues on new droplet (Using www does not work)

  • Posted July 12, 2013

Hi,

I just created my first Droplet and changed my DNS to DigitalOcean. I’ve reviewed the following forum thread (https://www.digitalocean.com/community/articles/dns-tips-and-tricks), but I’m still having issues - my domain works without the www, but not with. I’ve also checked the vhosts configuration and it looks ok. (This is the same vhost configuration file I was running on a Linode server also using Fedora)

Any help is appreciated.

Details:

whois paulcutler.org shows I’m using the right DNS server, so I know it’s propogated.

Running dig shows the same thing:

dig paulcutler.org @ns1.digitalocean.com

; <<>> DiG 9.8.3-P1 <<>> paulcutler.org @ns1.digitalocean.com ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 24519 ;; flags: qr aa rd; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0 ;; WARNING: recursion requested but not available

;; QUESTION SECTION: ;paulcutler.org. IN A

;; ANSWER SECTION: paulcutler.org. 1800 IN A 192.241.211.138

;; Query time: 47 msec ;; SERVER: 198.199.120.125#53(198.199.120.125) ;; WHEN: Fri Jul 12 07:18:25 2013 ;; MSG SIZE rcvd: 48

Droplet DNS setup: https://www.dropbox.com/s/ebgftlckbgbod6e/Screenshot 2013-07-12 07.16.59.png

vhost configuration:

NameVirtualHost *:80

<VirtualHost *:80> ServerAdmin paul.r.cutler@gmail.com ServerName www.paulcutler.org ServerAlias paulcutler.org *.paulcutler.org DocumentRoot /var/www/paulcutler.org/public_html/ ErrorLog /var/www/paulcutler.org/logs/error.log CustomLog /var/www/paulcutler.org/logs/access.log combined </VirtualHost>

I’ve also tried using:

NameVirtualHost *:80

<VirtualHost *:80> ServerAdmin paul.r.cutler@gmail.com ServerName paulcutler.org ServerAlias www.paulcutler.org DocumentRoot /var/www/paulcutler.org/public_html/ ErrorLog /var/www/paulcutler.org/logs/error.log CustomLog /var/www/paulcutler.org/logs/access.log combined </VirtualHost>

Starting Apache with -S does not have any errors, so I don’t think it is the vhost configuration.

This thread (https://www.digitalocean.com/community/questions/xyz-com-sites-opens-properly-but-www-xyz-com-gives-error-is-it-coz-of-my-vhost-setup) makes me think DNS is not configured for www properly, but I’m not having much luck finding any answers on Google.

Any hints or tips are appreciated!

Thanks.

Paul

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@mureta: I believe you created a support ticket about this. Let’s discuss it there.

Doesnt work for me.

Paul, <br> <br>I know you have already found an answer, but you can also create a CNAME to your @ A record if they are the same IP. This adds a bit of simplicity to your zone file and makes it easier to update the IP of both records if you ever need to update it.

I got some help in IRC - it turns out I needed to create an A record for www in the Droplet DNS panel. <br> <br>Thanks!