DNS issues on new droplet (Using www does not work)

Posted July 12, 2013 9.5k views
Hi, I just created my first Droplet and changed my DNS to DigitalOcean. I've reviewed the following forum thread (, but I'm still having issues - my domain works without the www, but not with. I've also checked the vhosts configuration and it looks ok. (This is the same vhost configuration file I was running on a Linode server also using Fedora) Any help is appreciated. Details: whois shows I'm using the right DNS server, so I know it's propogated. Running dig shows the same thing: dig ; <<>> DiG 9.8.3-P1 <<>> ;; global options: +cmd ;; Got answer: ;; ->>HEADER< ServerAdmin ServerName ServerAlias * DocumentRoot /var/www/ ErrorLog /var/www/ CustomLog /var/www/ combined I've also tried using: NameVirtualHost *:80 ServerAdmin ServerName ServerAlias DocumentRoot /var/www/ ErrorLog /var/www/ CustomLog /var/www/ combined Starting Apache with -S does not have any errors, so I don't think it is the vhost configuration. This thread ( makes me think DNS is not configured for www properly, but I'm not having much luck finding any answers on Google. Any hints or tips are appreciated! Thanks. Paul

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4 answers
I got some help in IRC - it turns out I needed to create an A record for www in the Droplet DNS panel.


I know you have already found an answer, but you can also create a CNAME to your @ A record if they are the same IP. This adds a bit of simplicity to your zone file and makes it easier to update the IP of both records if you ever need to update it.
Doesnt work for me.
@mureta: I believe you created a support ticket about this. Let's discuss it there.