Question

DNS records and the loss of all response of my website.

  • Posted on March 2, 2023
  • DNS
  • PShrimpAsked by P

Ok i know im going to be a big noob in this community but Im at a complete loss. After a price hike i wanted to leave my hosting provider, so I went over here, and migrated all my domains to namecheap. It appeared to work the website was online on the ip of the droplet.

One issue remained though, the website was repsonsive on laptop and mobile if on wifi, but when on mobile data the connection was refused. This prompted me offcourse to try and figure out what the problem was.

But it appears to be a vague issue. So I restored the droplet to the snapshot i had created and updated all dns records i could find. on the previous host and the new one. So the previous host is now pointing to the digital ocean nameservers but the site is refusing connections and im not figuring it out.

I found a saying somewhere; it cant be the DNS, it was the DNS. But I need help. My website even though a humble wordpress website has been offline for a week or two and its bad for my one man business.

How do i fix my website ? Can anyone help me? How do i go about this…


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alexdo
Site Moderator
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March 2, 2023

Hello @pshrimp

This sounds like a possible DNS cache/propagation issue.

Have in mind that DNS changes might take up to 24 hours in order to fully resolve. This mainly happens due to DNS cache from ISP providers and DNS servers and local DNS cache as well.

You can always use our DNS lookup tool to check if the DNS is configured correctly:

https://www.digitalocean.com/community/tools/dns

Hope that this helps!

i found it, I hope, the namespace servers were apparently back to my old provider at namecheap.

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