• Posted February 26, 2022
  • DNS

Please I really need help fast. I just woke up to this error. I checked and my website can´t be reached from anywhere on earth. I need my website running today again.


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Hi @CuteDarkBlueRaft,

It sounds to me like there is a DNS issue or your Droplet stopped working.

The best way to test this is ping both your Domain and your Droplet’s IP. Do you see the same result? If you see the same IP and it’s pinging that’s good it means your Domain hasn’t expired and your Droplet’s working. THis might mean there is an issue with a service on the Droplet, might just need to be started.

If one of them is not pining, then that’s the problem. It will be best to ping both and let us know what works and what doesn’t so that we can provide more information in the specific matter.

Hello there,

Have you made any recent changes to your DNS configuration? You can double-check that the domain name is resolving from your droplet/server’s IP address using our DNS lookup tool:

If the DNS is fine you can access the droplet and ensure that your web server (Apache/Nginx) is running.

Hope that this helps!